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Annually -25%

Free Plan Shape

$0

  • Shape Sign up for 10 free credits
  • Shape 3 x 30 mins Free Transcrbe Daily!
  • Shape Audio/Video Transcription
  • Shape AI Translation
  • Shape Chat with ChatGPT
  • Shape Video Export
  • Shape Advanced Subtitle and Transcription Editor
  • Shape Subtitle Reflow
Pay-as-you-goIdeal for occasional users. Enjoy 365 days of our privileges.

Frequently Asked Questions

SubEasy provides a basic service package for new users, allowing you to transcribe three audio or video files for free, each no longer than 30 minutes, and you also receive free credits for further transcription or translation. If you need more credits and want to enjoy our wide range of premium services, we recommend purchasing one of our subscription packages to unlock these additional services.
When using the high-quality AI model for translation, it costs 0.5 credit per minute; if using the excellent-quality AI Plus model, it costs 2 credits per minute. If you just want a rough understanding of the translation, using the free machine translation does not consume any credits. In the “Pro Plan,” transcribing audio or video files costs 1 credit per minute; the “Unlimited Plan” does not consume any credits regardless of how many files are transcribed, and if you upload subtitle files along with the video files, no credits are used either.*Please note that the unlimited transcription in the “Unlimited Plan” is solely for the personal use of the purchaser. If your usage significantly exceeds that of typical users, exhibits abnormal logins from multiple locations, or appears to be automated through bots, you may be subject to usage restrictions.
  • Pay as you go: This plan allows you to purchase credits as needed, with a validity period of 365 days for each credit purchased.
  • “Pro Plan” and “Unlimited Plan” : operate on a monthly/yearly subscription basis, offering more economical options compared to “Pay-As-You-Go”. These plans provide a one-time allocation of credits to your account at the beginning of the subscription period, with monthly subscription credits expiring after 60 days and yearly subscription credits after 365 days.
  • If you need more credits and tailored services, please contact us at support@SubEasy.ai to discuss further.
  • Transcription view: Converts transcribed text into an article format, enhancing readability. This is ideal for browsing meeting records, podcasts, and other text-heavy content.
  • AI reflow: Intelligently splits long subtitles into segments, making videos more readable and natural-looking.
  • Speaker Identification: Accurately identifies and labels different speakers' voices, which is especially useful for meeting records and podcasts.
  • Export video: Allows you to render and export videos with subtitles directly online, without needing your own editing tools.
  • Clear +: During transcription, the system removes background noise to improve recognition accuracy.
  • API Access: Provides API access for businesses or individuals with development capabilities, integrating quick captioning into your workflow.
Points earned with each subscription will be temporarily unavailable once the current subscription period expires. However, they will remain in your account. Upon renewing your subscription, these points will be reactivated with a 30-day validity. Note that expired points can only be reactivated once. Even if you renew your subscription again, those expired points will no longer be usable. This means that if you maintain your subscription, your points can have a maximum validity of 60 days.
Regardless of the source of the credits, we prioritize the use of credits that are closest to expiring to ensure that you maximize the benefits of all available credits.
SubEasy supports most common audio and video formats, including AAC, AIFF, ALAC, FLAC, M4A, MP3, OGG, OPUS, WAV, WMA, 3GP, AVI, DivX, MKV, MOV, MP4, MPEG, MTS, QuickTime, RMVB, TS, VOB, WEBM, and WMV.
Absolutely. All your transcripts, uploaded files, and personal account details are securely encrypted, ensuring that only you have access to them. You have the freedom to delete your data whenever you wish. Moreover, we utilize Stripe for secure payment processing and do not retain your credit card information.
Each file can be up to 4 hours long and 4GB in size.
SubEasy offers speech-to-text conversion in over 99 languages, utilizing top-tier AI transcription technology for the highest accuracy.
Languages such as English provide the most precise transcriptions, often reaching human-level accuracy and effectively recognizing specialized, domain-specific terms. The accuracy of voice-to-text conversion varies across languages, with the most reliable results found in the following languages: English, Spanish, French,Chinese, Cantonese, Arabic, Portuguese, Russian, Japanese, German, Italian, Polish, Turkish, Dutch, Hindi,Greek, Korean, Vietnamese, Czech, Swedish, Danish, Norwegian, and Hebrew. We recommend trying out our free tier to see how it works for you.
Here is the list of all the supported languages:
Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Basque, Belarusian, Bulgarian, Bengali, Tibetan, Breton, Bosnian, Catalan, Czech, Welsh, Danish, German, Greek, English, Spanish, Estonian, Basque, Persian, Finnish, Faroese, French, Galician, Gujarati, Hausa, Hawaiian, Hebrew, Hindi, Croatian, Haitian Creole, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Javanese, Georgian, Kazakh, Khmer, Kannada, Korean, Latin, Luxembourgish, Lingala, Lao, Lithuanian, Latvian, Malagasy, Maori, Macedonian, Malayalam, Mongolian, Marathi, Malay, Maltese, Burmese, Nepali, Dutch, Norwegian Nynorsk, Norwegian, Occitan, Punjabi, Polish, Pashto, Portuguese, Romanian, Russian, Sanskrit, Sindhi, Sinhala, Slovak, Slovenian, Shona, Somali, Albanian, Serbian, Sundanese, Swedish, Swahili, Tamil, Telugu, Tajik, Thai, Turkmen, Tagalog, Turkish, Tatar, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish, Yoruba, Chinese, Cantonese
While clear audio produces the best results, our SubEasy service is equipped with powerful AI models and unique optimization mechanisms. Through our built-in Clear +, the system automatically eliminates background noise and optimizes voice quality during the recognition process. This ensures improved accuracy even under challenging conditions, helping you achieve good results despite these adversities.
Yes! If you have purchased the “Pro/Unlimited Plan,” you can enable this feature by clicking the “Identify Speaker” button after transcription is complete. Even new users who have not yet purchased the "Pro/Unlimited Plan" can try this feature for free once! However, please note that the identification feature must be activated within 24 hours after uploading the file. Once identification is successful, there is no time limit to view the results.
Yes, you can! After uploading your video file, you can also upload subtitles in SRT format. We can help you translate these subtitles into other languages, and this process does not require the use of transcription credits.

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